Privacy Policy
Last updated: September 2026
1. About this Privacy Policy
Rob Johnson Stonework respects your privacy and is committed to handling your personal information responsibly.
This Privacy Policy explains how I collect, use and protect personal information when you visit the Rob Johnson Stonework website, contact me about my services, request a quotation, or become a customer.
Rob Johnson Stonework is operated by Rob Johnson, a sole trader.
For the purposes of UK data protection law, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, Rob Johnson is the data controller for the personal information covered by this Privacy Policy.
Rob Johnson Stonework
Rob Johnson
Spring Grove, Huthwaite Lane, Thurgoland, Sheffield
S35 7AF
United Kingdom
Email: Robjohnsonstonework@gmail.com
2. What information I collect
I may collect personal information that you provide directly to me when you contact me or enquire about my services.
This may include:
Your name
Email address
Telephone number
Property or project address
Details of your proposed project
Information about the stonework or service you are enquiring about
Photographs or other information you choose to provide about a project
Details contained within correspondence between us
Information required to prepare quotations, invoices and provide my services
If you simply browse my website, you can generally do so without providing personal information directly to me.
3. How I collect your information
I may collect personal information when you:
Complete the contact form on my website
Contact me by email
Contact me by telephone
Request a quotation
Enquire about my services
Provide information about a proposed project
Become a customer
Communicate with me during or after a project
My website is built and hosted using Squarespace. Squarespace may also process certain technical information when you visit the website, depending on the features and settings enabled on the site.
4. How I use your information
I use your personal information only where there is a legitimate reason to do so.
This may include:
Responding to enquiries
Discussing your requirements
Arranging site visits
Preparing quotations and estimates
Planning and carrying out work
Communicating with you about your project
Providing the services you have requested
Preparing invoices and maintaining business records
Dealing with queries or complaints
Maintaining the security and operation of my website
Complying with legal, accounting or regulatory requirements
I will not use your personal information for unrelated purposes.
5. Lawful basis for processing your information
UK data protection law requires me to have a lawful basis for processing personal information.
Depending on the circumstances, I may process your information on the following bases:
Contract or steps before entering into a contract
Where your information is necessary to respond to your enquiry, prepare a quotation, arrange work or provide services to you.
Legitimate interests
Where processing is necessary for the normal operation and administration of my business and does not unfairly affect your rights.
This may include responding to genuine enquiries, maintaining appropriate business records and managing the security of my website.
Legal obligation
Where I need to process or retain information to comply with a legal, accounting or regulatory requirement.
Consent
Where I ask for your consent for a particular use of your information, I will only use your information for that purpose where you have given the required consent.
Where processing is based on consent, you can withdraw your consent at any time.
6. Information submitted through the contact form
If you use the contact form on my website, the information you provide will be used to respond to your enquiry and, where appropriate, discuss or provide my services.
The information submitted through the website may be processed by Squarespace as part of providing the website and its associated services.
I only ask for information that is reasonably necessary to deal with your enquiry.
Please do not send sensitive personal information through the website contact form unless it is necessary for your enquiry.
7. Quotations and projects
If an enquiry develops into a quotation or project, I may need to collect and retain additional information.
This may include:
Your name and contact details
The address of the property or project
Details of the proposed work
Quotations and estimates
Invoices
Correspondence relating to the project
Photographs relating to the project
Information required for accounting, insurance or legal purposes
This information is used to manage the enquiry or project and to maintain appropriate business records.
8. Photographs of projects
Photographs are an important part of showing examples of my stonework and may be used in my website portfolio and other business-related promotional material.
I may take photographs of completed or ongoing stonework projects for this purpose.
Where photographs include identifiable individuals, I will take reasonable steps to avoid publishing identifiable people without appropriate permission.
If you have concerns about the use of a photograph of your property or project, please contact me and I will consider your request.
9. Sharing your information
I do not sell, rent or trade your personal information.
I may share personal information where this is reasonably necessary to operate my business, provide services to you or comply with the law.
Depending on the circumstances, this may include:
Squarespace, which provides my website platform and hosting services
Email and communication service providers
Accounting or bookkeeping services
Professional advisers where necessary
Payment providers, where applicable
Contractors, suppliers or other professionals involved in carrying out a project, where sharing information is necessary
Government bodies, regulators or law enforcement agencies where I am legally required to provide information
I only share information where there is a legitimate reason to do so.
10. Squarespace
My website is built and hosted using Squarespace.
Squarespace may process information relating to visitors and website activity in order to provide website hosting, security, functionality and other services.
The information processed by Squarespace depends on the features, settings and integrations enabled on my website.
Squarespace provides website owners with tools relating to privacy, analytics and cookie consent.
You can read Squarespace's privacy information here:
11. Cookies
My website uses cookies and similar technologies.
Some cookies are necessary for the website to operate correctly. Other cookies may be used for purposes such as analytics, preferences or additional functionality.
A cookie banner is displayed on the website to allow visitors to manage their cookie preferences.
Visitors can choose whether to accept non-essential cookies through the cookie settings provided on the website.
Where required by law, I will obtain your consent before using non-essential cookies.
The cookies used by the website may change as Squarespace features, settings or third-party services are added or changed.
12. Website analytics
The website may collect limited information about how visitors use the website through Squarespace's built-in website functionality and analytics features.
This may include information such as:
Pages visited
Device and browser information
How visitors arrived at the website
General website usage information
Analytics may be used to understand how the website is being used and to improve its content and performance.
Where consent is required for non-essential analytics cookies or similar technologies, they will only be used in accordance with the applicable consent requirements.
13. Third-party websites and social media
My website may contain links to websites and social media platforms operated by other organisations, including Facebook and Instagram.
These links allow visitors to visit my social media pages. Simply clicking a link and leaving my website will take you to the relevant third-party website, which has its own privacy policy and terms.
I am not responsible for the privacy practices, security or content of third-party websites or social media platforms.
If you visit or interact with my Facebook or Instagram pages, those platforms may collect and process information about you in accordance with their own privacy policies and settings.
You should review the privacy information provided by any third-party website or social media platform you use.
14. How long I keep your information
I will not keep personal information for longer than is reasonably necessary for the purpose for which it was collected.
The length of time information is retained depends on the type of information and why it is needed.
Enquiries
Information relating to a general enquiry will normally be kept for as long as reasonably necessary to deal with the enquiry and any appropriate follow-up.
Quotations and projects
Information relating to quotations and completed projects may be retained for an appropriate period after the enquiry or project has ended in order to maintain business records and deal with any future queries, disputes or legal requirements.
Financial records
Invoices and other financial records will be retained for the period required by applicable accounting and tax requirements.
Project photographs
Photographs used as part of my portfolio or business promotion may be retained for as long as they are reasonably required for those purposes.
I may retain information for longer where this is necessary to establish, exercise or defend legal claims or to comply with a legal obligation.
15. Keeping your information secure
I take reasonable steps to protect personal information from being lost, misused, accessed without authorisation, altered or disclosed improperly.
However, no method of transmitting information over the internet or storing electronic information can be guaranteed to be completely secure.
For this reason, please avoid sending sensitive personal information through the website contact form or ordinary email unless it is necessary.
16. Your data protection rights
Under UK data protection law, you may have rights in relation to your personal information.
Depending on the circumstances, these may include the right to:
Ask whether I hold personal information about you
Request a copy of the personal information I hold about you
Ask me to correct inaccurate or incomplete information
Ask me to delete your personal information in certain circumstances
Ask me to restrict the processing of your information in certain circumstances
Object to certain processing
Withdraw consent where processing is based on consent
Request your information in a portable format where the right applies
These rights are subject to certain legal conditions and exemptions.
If you would like to exercise any of these rights, please contact me using the details below.
17. How to contact me about your information
If you have a question about this Privacy Policy, would like to exercise one of your data protection rights, or have a concern about how your information is being used, please contact:
Rob Johnson Stonework
Rob Johnson
Spring Grove, Huthwaite Lane, Thurgoland, Sheffield
S35 7AF
United Kingdom
Email: Robjohnsonstonework@gmail.com
Telephone: 07890758992
I will deal with requests in accordance with applicable data protection law.
18. Complaints
If you have concerns about the way I have handled your personal information, please contact me first so that I have an opportunity to address your concerns.
You also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).
Information Commissioner's Office — Make a complaint
The ICO provides information about data protection rights and how to make a complaint.
19. Changes to this Privacy Policy
I may update this Privacy Policy from time to time to reflect changes to my business, website, services, technology or applicable data protection requirements.
The latest version will always be published on this page and the date at the top of the policy will be updated when changes are made.
I will review this Privacy Policy regularly to ensure that it remains accurate and reflects how personal information is actually handled by my business.
Rob Johnson Stonework
Privacy Policy — September 2026